How We Deliver

Quality Framework

Integrated Solution

What is an Integrated Solution

CRDF Global’s integrated solutions span our mission areas, offering our partners, funders, and participants comprehensive and sustainable services to solve their most critical challenges.

CRDF Global’s commitment to delivering high quality programs and services to our customers is represented in our Quality Framework. The central theme of the Quality Framework is the Plan-Do-Check-Act cycle, a system for continuous improvement. The Quality Framework ensures our work is infused with our values, is responsive to our customers’ needs, and achieves our customers’ expectations while developing relationships based on trust.

The Quality Framework is supported by the Quality Division that helps the staff practice continuous improvement. Using an approach combining principles from Lean, Six Sigma, and Theory of Constraints, this group promotes a culture of quality and regularly leads organizational process improvements.